❓ Frequently Asked Questions

988bet FAQ – All Your Questions Answered Here

From registration to withdrawal, find clear and straightforward answers to all common 988bet questions in one place. Check here first when something goes wrong — most issues are resolved right away.

Organized into 6 categories
30+ FAQs
24/7 Support

Have a question?

Select a category or scroll down to view all FAQs

If you ever get stuck while using 988bet, this FAQ page is the first place to check. Everything from opening an account to making your first withdrawal is covered here. Whether you are new or an experienced player, this 988bet FAQ Something for everyone.

To open an account, you need an active Bangladeshi mobile number and a strong password. An email address is optional. You must be 18 years of age or older. Registration is completely free.

No. Only one account is allowed per mobile number and email address. If multiple accounts are found under the same person, all of them will be closed and the balance may be forfeited.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email and an OTP will be sent to you. Use that OTP to set a new password. The whole process takes under 2 minutes.

After 5 consecutive incorrect password attempts, your account will be locked for 30 minutes. Try again once the time has passed, or contact live chat support for an immediate resolution.

Changing your name or certain details requires a request to support. However, core identity information such as name and date of birth generally cannot be changed after KYC has been completed. Email and contact details can be updated from your account settings.

Deposits can be made via mobile banking, bank transfer, and approved e-wallets. Log in to the deposit page to see all currently available methods.

The minimum deposit amount varies by payment method. Mobile banking typically starts from BDT 200. The limit for each method is shown alongside it on the deposit page.

In most cases, deposits are instant and reflect in your balance within a few minutes. Occasionally, it may take 15–30 minutes due to the bank or payment gateway. If more than 1 hour has passed, contact support with a screenshot of your payment.

988bet does not charge any additional fees on deposits. However, your payment provider may apply a small transaction fee based on their own policies.

Withdrawal requests are typically processed within 24 hours. Mobile banking transfers usually arrive within 3-6 hours. Bank transfers may take 1-3 business days.

Yes, KYC verification must be completed before your first withdrawal. You will need to upload a photo of your national ID or passport. Verification is typically completed within 24 hours.

The minimum withdrawal amount is generally BDT 500. This may vary by payment method. Log in to the withdrawal page to view the limits for each available method.

If your withdrawal has been pending for more than 24 hours, contact us via live chat with your transaction ID. The team will verify it promptly. Note that incomplete KYC may cause withdrawals to be delayed.

A welcome bonus is available when you open a new account and make your first deposit. A specific wagering requirement must be met before the bonus balance can be withdrawn. Full terms Terms and Conditions on the page.

No, bonuses cannot be withdrawn directly. You must first complete the specified wagering requirement. Once wagering is done, any winnings earned from the bonus are added to your main balance and become withdrawable.

You will earn a bonus when someone registers using your referral code and makes their first deposit. You can continue earning referral bonuses as long as the referred friend or contact keeps their account active.

You can bet on cricket, football, tennis, badminton, kabaddi, volleyball, basketball, and more than 30 other sports. Both live and pre-match options are available, covering international and local leagues.

The Live Casino features baccarat, roulette, blackjack, Dragon Tiger, Sic Bo, and a variety of game shows. Games are available from top providers including Evolution, Pragmatic Play, and more.

Yes, all games on 988bet are available on mobile, whether through a browser or the app. Downloading the Android or iOS app gives you an even smoother experience.

Start by refreshing the page or clearing your browser cache. If the issue persists, update the app. If it still is not resolved, contact live chat with a screenshot. Support will investigate any incomplete bets or game-related losses.

National ID (NID), passport, or birth registration certificate are accepted. Upload clear photos of both the front and back of the document. A utility bill or bank statement may also be requested for address verification.

Yes. 988bet uses SSL/TLS encryption. Your personal information is never shared with third parties. Enabling Two-Factor Authentication keeps your account even more secure.

If you notice any unrecognized logins or transactions on your account, change your password immediately and notify us via live chat. The 988bet team will temporarily lock the account, investigate, and ensure your security.

Yes, 988bet is an internationally licensed online gaming platform operating in compliance with the regulations of its registered authority. License details can be found at the bottom of the page.

If you cannot find your answer here, contact 988bet via live chat. Help is usually available within 2 minutes. You can also reach us by email.

988bet Support – How to Get Help

If you cannot find a solution in the FAQ, get direct help through these channels

Live Chat

The fastest way to get help. Average response time is under 2 minutes. 24/7 support available in Bengali.

Email Support

Contact us by email for detailed issues or document-related matters. Responses are typically received within 4 hours.

App Support Ticket

Submit a support ticket directly from the 988bet app. Track its status and receive response notifications instantly.

Help Center

Detailed guides and tutorials are also available beyond the FAQ. Stay updated on new features as well.

Security Report

Suspicious activity or security concerns can be reported through a dedicated channel. All reports are investigated promptly.

Responsible Gaming Support

A dedicated team is always available to help with gaming addiction concerns or setting limits. Assistance is provided without judgment.

🚀

Questions answered? Get started now

No account on 988bet yet? Register for free and step into the world of Sports Betting, Live Casino, and the game lobby.

18+ | Licensed Platform | Responsible Gaming

বাংলা